Saturday, January 28, 2017

IRS Reject 195/196 for IPAddress

Scenario: You efiled a return and received IRS Reject 195/196 with wording similar to this

<ErrorMessageTxt>'IPAddress' in 'AtSubmissionCreationGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.

<ErrorMessageTxt>'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.

Solutions:

One of these can be fixed by you immediately. Note the words in red. If your wording is 'filing', then you can fix this reject yourself. Verify that you are live on the internet on that computer with a solid, strong internet connection.  Open the return, create a new efile and send.  If you repeatedly get this reject, verify your internet connection is strong, especially if you are on wireless.  A spotty connection causes a value to populate that field that will result in this reject. 
Also, if you create efiles offline, while not connected to the internet, you will likely get this reject. To resolve that, recreate the efile after you are live again on the internet, then send it. 

Another clue, If the field is blank/all zeros, then you can resolve this error yourself.
Simply create a new efile and send. The act of recreating the efile causes Refunds Today to attempt to populate that blank field with your computer IP Address


The other reject, with the wording 'creation' cannot be resolved by you. That field is saved to the database and can only be remedied by a technician.