Wednesday, August 30, 2023

Important Reminder!: State News: Ohio Individual Income Tax MeF - Processing of submissions on hold 8/21/23 through 9/5/23

 Ohio will not send any acks back until after September 5th.

Please take note of the below important message from the Ohio Department of Taxation. 

Ohio’s Individual and School District Income Taxes are transitioning into our new NextGen system, OTS (Ohio Tax System) on 9/5/23.  In preparation for the migration to our new system, we will be shutting off the processing of MeF returns for only Individual and School District Income Tax submissions starting the very early morning hours of Monday 8/21/23 through Tuesday 9/5/23.  

  • Individual and School District Income Tax submissions transmitted during this time frame will be held at the IRS and will not be picked up/processed (with acknowledgements sent) by Ohio until 9/5/23. 
  • Returns submitted electronically during this timeframe will be credited with the correct submission date (i.e. IRS submission date) but the returns will not be processed, and any acceptance/rejection messaging will not be sent until 9/5/23.
    • Reminder: there is no benefit in printing and mailing the returns instead of waiting for these to be processed on 9/5/23.  Paper returns can take 8 to 10 weeks to be processed.

    NOTE: This affects Individual and School District Income Tax submissions only.  This DOES NOT affect any other Ohio taxes submitted electronically (i.e. Muni, Fiduciary or Pass Through Entity). 


    Monday, August 21, 2023

    Important! State News: Ohio Individual Income Tax MeF - Processing of submissions on hold 8/21/23 through 9/5/23

    Please take note of the following important message from the Ohio Department of Taxation.

    Ohio’s Individual and School District Income Taxes are transitioning into our new NextGen system, OTS (Ohio Tax System) on 9/5/23.  In preparation for the migration to our new system, we will be shutting off the processing of MeF returns for only Individual and School District Income Tax submissions starting the very early morning hours of Monday 8/21/23 through Tuesday 9/5/23.  

    • Individual and School District Income Tax submissions transmitted during this time frame will be held at the IRS and will not be picked up/processed (with acknowledgements sent) by Ohio until 9/5/23. 
    • Returns submitted electronically during this timeframe will be credited with the correct submission date (i.e. IRS submission date) but the returns will not be processed, and any acceptance/rejection messaging will not be sent until 9/5/23.
      • Reminder: there is no benefit in printing and mailing the returns instead of waiting for these to be processed on 9/5/23.  Paper returns can take 8 to 10 weeks to be processed.

      NOTE: This affects Individual and School District Income Tax submissions only.  This DOES NOT affect any other Ohio taxes submitted electronically (i.e. Muni, Fiduciary or Pass Through Entity). 


      Thursday, August 17, 2023

      Reminder State News: Ohio Individual Income Tax MeF - Processing of submissions on hold 8/21/23 through 9/5/23

      Please take note of the following important message from the Ohio Department of Taxation.

      Ohio’s Individual and School District Income Taxes are transitioning into our new NextGen system, OTS (Ohio Tax System) on 9/5/23.  In preparation for the migration to our new system, we will be shutting off the processing of MeF returns for only Individual and School District Income Tax submissions starting the very early morning hours of Monday 8/21/23 through Tuesday 9/5/23.  

      • Individual and School District Income Tax submissions transmitted during this time frame will be held at the IRS and will not be picked up/processed (with acknowledgements sent) by Ohio until 9/5/23. 
      • Returns submitted electronically during this timeframe will be credited with the correct submission date (i.e. IRS submission date) but the returns will not be processed, and any acceptance/rejection messaging will not be sent until 9/5/23.
        • Reminder: there is no benefit in printing and mailing the returns instead of waiting for these to be processed on 9/5/23.  Paper returns can take 8 to 10 weeks to be processed.

        NOTE: This affects Individual and School District Income Tax submissions only.  This DOES NOT affect any other Ohio taxes submitted electronically (i.e. Muni, Fiduciary or Pass Through Entity). 


        Friday, August 11, 2023

        Refunds Today - Scheduled Maintenance: August Dates and Times

        In preparation for the upcoming Tax season, The Refunds Today team will be performing scheduled maintenance and routine testing on the dates/times below. 


        Several systems will be impacted and may be unavailable during these maintenance windows.

        Friday, August 18, 10PM ET -- Monday  August 21, 6AM ET 
        • Systems Impacted: Refunds Today Online, E-File, Support Pages

        Friday, August 25, 10PM ET -- Monday  August 28, 6AM ET 
        • Systems Impacted: Refunds Today Online, E-File, Support Pages

        We apologize for the inconvenience and appreciate your patience as we continue to enhance our systems to offer you the best experience possible.