Saturday, January 21, 2017

How to Read Validation Errors, Track E-files, and Manage Rejects

How to read validation errors and track e-files.
After you run Diagnostics in TaxWise, the first errors displayed are electronic filing errors. These errors are displayed in red, hyperlinked text. Click the link to jump to the affected form and entry. There, you can correct the problem and run diagnostics again.
Once e-file errors are cleared, validation errors can occur in the diagnostics window.
  • The error begins with wording that appears like a web address (“http://www.irs.gov/efile). Ignore the web address in the error.
  • ‘Element’ means a field on that particular form.
  • ‘The value’ means the entry that you typed in that field or that calculated into that field
  • Refer to this example validation error:
    'http://www.irs.gov/efile:OtherExpenseDescription' element is invalid - "The value" is invalid according to its datatype 'http://www.irs.gov/efile:ShortDescriptionType' - The Pattern constraint failed.
    • This section of the error, OtherExpenseDescription', refers to the field of the form that contains the invalid entry
    • ‘The value’ section of the error refers to the text typed into that particular field
  • Click the link and it will jump you to that field so you can fix the error. If the link doesn't automatically jump you to the error, you will need to manually navigate to the error.
NOTE: A large portion of validation errors are punctuation. Be sure to check for stray periods, hyphens or quotes in a field.
Be sure to track your e-filed returns and see the exact field causing the IRS reject. Click here for instructions.

Manage your rejects and outstanding acknowledgements and bank acknowledgements.
In TaxWise, follow these steps:
  • As acknowledgements are received, review and correct rejects timely.
  • Use the Management Reports to verify acceptance status of your e-files. Acceptance SummaryAwaiting IRS/State Acks SummaryOutstanding Rejected Returns, and IRS Extension Summary are some excellent reports to utilize to verify the acceptance status of your returns.