Resolved: TPG Issue - Bank application rejects

On Tuesday, March 1, 2022, at 12:00 AM CT, some TaxWise customers reported TPG banking application rejects. TPG resolved the issue on Wednesday, March 2, 11:00 AM CT.

If your federal e-file is accepted but the attached bank application is rejected, you can correct the errors, then re-create and re-transmit the bank application.

To correct a rejected bank application, do the following:

For TaxWise, please follow the process below:

1. Go to the Bank menu.
2. Select Maintenance/Setup.
3. Click Fix Rejected Bank Apps

Thank you for your patience, we understand this is a busy time for your business.