Wednesday, October 13, 2021

Extended Scheduled Maintenance

Scheduled Maintenance for October 22 - October 24, 2021

A planned maintenance event will take place from 10 p.m. Eastern, Friday, October 22nd through 10 p.m. Eastern, Sunday, October 24th.

During this time, access to product and support resources will be limited while we complete this work. The support site will display a maintenance page, not allowing login or use of any pages/tools.

Impacted Systems and How They May Affect You:

  • Electronic Filing Center: You will be unable to transmit returns or receive acknowledgements.
  • TaxWise Online and InterviewPLUS: access to the web application will not be available.
  • TaxWise Solution Center and COM site: support tools and information will not be available
  • Online Ordering: 2021 renewals and new product purchases will not be available
  • PPR Ordering: the PPR system will not be available for orders or downloads