The issue with e-signature billing has been resolved and e-signature transactions since March 7th will be included on your next invoice. As such, you may see a larger than normal number transactions due to the pause in billing.
Reminder: Usage of e-signature in TaxWise Online, TaxWise Desktop and ATX has not been impacted.
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On Monday, March 7 at 12:00 PM ET, we identified an error in the billing function of TaxWise Desktop and will complete unscheduled maintenance. As a result, e-signature billing for TaxWise Online, TaxWise Desktop and ATX will be temporarily unavailable. Once the billing maintenance has been completed, all billing events will be invoiced accordingly.
Usage of e-signature in TaxWise Online, TaxWise Desktop and ATX is not impacted.
