We strongly encourage you to transmit your e-files (extensions and returns) at least two hours before the midnight deadline.
As the April 18 midnight deadline approaches, the processing volume at the IRS will increase daily. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.
This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.
Contact Hours
This is a reminder that the TaxWise offices will be open every day through the April 18th Filing Deadline.
Monday, April 18th: 8am - Midnight ET
Please feel free to Contact Us online if you have any questions.
- Chat at SFS TaxWise Chat (cch.com)
- Open a Support case
- Select the option that best describes your issue and complete all applicable information. Our support team will research your issue or question and contact you with an answer.
Common Q/As around filing Deadline and extensions
Find answers to your other questions in our Knowledge Base.
- What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
- How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
- Do I have to e-file an extension for the state?
