Refunds Today: Scheduled Maintenance September 3rd

In preparation for the upcoming Tax season, The Refunds Today team will be performing scheduled maintenance and routine testing on the date/time below.

Several systems will be impacted and may be unavailable during these maintenance windows.

Tuesday, September 3rd, 10PM ET -- Wednesday, September 4th, 6AM ET 

• Systems Impacted: TaxWise Online, Bank Enrollments, Central Office Manager (COM) and Support Pages.

We apologize for the inconvenience and appreciate your patience as we continue to enhance our systems to offer you the best experience possible. 

Refunds Today - Scheduled Maintenance Tonight

In preparation for the upcoming Tax season, The Refunds Today team will be performing scheduled maintenance and routine testing on the date(s)/time(s) below.

Several systems will be impacted and may be unavailable during these maintenance windows.

Thursday, August 29th, 10PM ET -- Friday August 30th, 6AM ET 

• Systems Impacted: E-File

We apologize for the inconvenience and appreciate your patience as we continue to enhance our systems to offer you the best experience possible. 

State News: South Carolina Acknowledgement Delay

Please review the below information from the South Carolina Department of Revenue.

The South Carolina Department of Revenue (SCDOR) has been experiencing issues with pulling down returns from the IRS since late Friday, August 23rd. Our technical staff is working to resolve this issue.

*Resolved* State News: Michigan MeF Acknowledgement Delay

*Resolved*

The Michigan Department of Treasury has reported that this issue has been resolved. They are working on new submissions and expect to be caught up later today.

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Please review the below message from the Michigan Department of Treasury.

MeF Individual Income and Business Tax E-file Update

We are currently unable to retrieve new submissions from the IRS MeF system and are researching the issue.

We apologize for the inconvenience and appreciate your patience while we work to resolve the disruption in service.

Refunds Today - Scheduled Maintenance: August Dates and Times

In preparation for the upcoming Tax season, The Refunds Today team will be performing scheduled maintenance and routine testing on the dates/times below. 

Several systems will be impacted and may be unavailable during these maintenance windows.

Friday, August 9th, 10PM ET -- Sunday, August 11th, 6AM ET 

• Systems Impacted: Refunds Today Online, E-File, Support Pages

Friday, August 23th, 10PM ET -- Sunday August 25th, 6AM ET 

• Systems Impacted: Refunds Today Online, E-File, Support Pages

We apologize for the inconvenience and appreciate your patience as we continue to enhance our systems to offer you the best experience possible.

*Resolved* CrowdStrike Technical Issue

 Update: We have resolved all service disruptions resulting from the CrowdStrike technical issue. Thank you for your patience as we worked to restore services as quickly as possible. We appreciate your business. 

Client Accounting Suite/Premier (CAS/P) version 23.4 is available

The 23.4 version of CAS/P is now available from the Solution Center or via the auto-update feature in CAS/P. It includes the following regulatory updates.

Regulatory Updates

The following regulatory information is now available for Client Accounting Suite and Client Accounting Suite Premier:

• 2024 Federal Forms update
• 2024 941X and Worksheets are included in Blank Forms.

• 2024 State Returns - Form updates for the following states are included in this update.
• Wisconsin
• 2024 State Withholding Rates - The following state withholding calculations have been updated for 2024:

• Idaho
• Ohio
• Utah
• Note:  As other states change their rates for 204, we will provide updates on the support website.