Did your customers receive at least one (1) Advance Child Tax Credit Payment (ACTCP) over the summer/fall of 2021?
If so, the IRS will be sending them Letter 6419 in January. The information in this letter is important as you prepare your customers’ 2021 tax return. It shows the total amount of payments received, which will assist in calculating what they are eligible for as part of their TY 2021 taxes. If the taxpayer(s) do not have their 6419, the payment amounts can also be found in the CTCUp Portal. Many taxpayers like to file as early as possible so authenticating through the portal may be the fastest way to ensure the accuracy of these payments when filing for 2021.
If the accurate amounts from the 6419 letter or CTCUp (for both taxpayer and spouse, if applicable) are not entered, the return will fall into error processing by IRS, delaying the refund deposit.