State News: North Carolina: The Disaster Recovery Act of 2024 - Part II

Please read this important message that we have received from the North Carolina Department of Revenue

***

The North Carolina Department of Revenue has released a directive regarding The Disaster Recovery Act of 2024 – Part II.  This directive outlines the Secretary of Revenue’s interpretation of the additional interest relief offered under this act.  The directive and additional information can be found at: Tax Administration Directive 24-1 - The Disaster Recovery Act of 2024 – Part II | NCDOR.

*Important: A Qualified Taxpayer that submits Form NC-5502 after November 25, 2024, will not be treated as an Eligible Taxpayer

Refunds Today - December 2024 Holiday Hours

We will be open normal business hours during the month of December: 

•  Mondays - Fridays, 8am - 6pm ET

Holiday Hours:

• Tuesday, December 24th, 8am - 2pm ET
• Wednesday, December 25th, CLOSED

SUPPORT
If you have any questions, please contact customer support via any of these options:

• Chat with a live agent SFS TaxWise Chat (cch.com)
• Open a Support case at https://support.cch.com/
• Select the option that best describes your issue and complete all applicable information. Our support team will research your issue or question and contact you with an answer

SALES
If you have not purchased or renewed for Tax Year 2024, please keep those holiday closure dates above in mind. You can contact your Account Manager at 800-495-4626 to get setup for the 2024 season.


Wolters Kluwer wishes you a happy and safe holiday season!  And a very successful Tax Season. 

State News: Colorado Delay in Retrieving Returns from the IRS

Please read the below important notification from the Colorado Department of Revenue. We will update this blog post as more information becomes available.

Colorado is currently experiencing a delay in retrieving all MeF returns from the IRS. We are actively working with their team to resolve the issue and expect it to be fixed within the next few days. Once resolved, all outstanding returns will be retrieved in the order they were submitted, and acknowledgments will be sent out promptly.

IRS News: Hurricanes Helene and Milton Victims Eligible for Tax Relief; Oct. 15 deadline, other dates extended to May 1

The IRS reassured victims today that it is prepared to offer the tax-related assistance they require to recover from the devastating hurricanes that have ravaged Florida and the Southeast in recent weeks. The IRS automatically gives taxpayers whose address of record is in a disaster-area locality more time to file returns and pay taxes. Currently, taxpayers in the entire states of Alabama, Florida, Georgia, North Carolina and South Carolina, and parts of Tennessee and Virginia, who received extensions to file their 2023 returns have until May 1, 2025, to file. Tax-year 2023 tax payments are not eligible for this extension. In addition, May 1 is also the deadline for filing 2024 returns and paying any tax due.

In the wake of a disaster, victims can find a wealth of information on IRS.gov to assist them in navigating common situations. Disaster victims can call the agency’s disaster hotline at 866-562-5227. The hotline is reserved for taxpayers with questions about disasters. Additionally, the IRS encourages affected taxpayers to review all federal disaster relief at DisasterAssistance.gov.

Urgent: 2023 1040 Extension Deadline is Tomorrow!

The 2023 1040 extension deadline is approaching.  

We strongly encourage you to transmit your e-files at least two hours before the midnight deadline.

As the October 15th midnight deadline approaches, the processing volume at the IRS will increase daily. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.

This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.

Contact Hours
This is a reminder that the Refunds Today offices will be be open the following hours leading up to the extension deadline.  

Monday 

October 14th

Phone support: 8am - 6pm EST

Chat support: 8am - 6pm EST

Tuesday

October 15th

Phone support: 8am - 8pm ET

Chat support: 8am - 10pm ET

Common Q/As around filing Deadline and extensions

• What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
• How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
• Can I stop an e-file after it has been transmitted?

Find answers to your other questions in our Knowledge Base.

2023 1040 Extension Deadline is approaching

The 2023 1040 extension deadline is approaching.  

We strongly encourage you to transmit your e-files at least two hours before the midnight deadline.

As the October 15th midnight deadline approaches, the processing volume at the IRS will increase daily. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.

This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.

Contact Hours
This is a reminder that the Refunds Today offices will be be open the following hours leading up to the extension deadline.  

Monday - Friday 

10/7 - 10/11

Phone support: 8am - 6pm EST

Chat support: 8am - 6pm EST

Saturday and Sunday

10/12 - 10/13

Chat support: 10am - 6pm EST

Monday 

October 14th

Phone support: 8am - 6pm EST

Chat support: 8am - 6pm EST

Tuesday

October 15th

Phone support: 8am - 8pm ET

Chat support: 8am - 10pm ET

Common Q/As around filing Deadline and extensions

• What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
• How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
• Can I stop an e-file after it has been transmitted?

Find answers to your other questions in our Knowledge Base.

State News: North Carolina Delay in Partnership Acknowledgements

 Please read this important message from the North Carolina Department of Revenue.

We are experiencing technical difficulties with the Partnership gateway. Therefore, acknowledging TY23 partnership submissions is currently delayed. We will notify you once this issue has been resolved.

We sincerely apologize for the inconvenience.