2023 1040 Extension Deadline is approaching

The 2023 1040 extension deadline is approaching.  

We strongly encourage you to transmit your e-files at least two hours before the midnight deadline.

As the October 15th midnight deadline approaches, the processing volume at the IRS will increase daily. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.

This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.

Contact Hours
This is a reminder that the Refunds Today offices will be be open the following hours leading up to the extension deadline.  

Monday - Friday 

10/7 - 10/11

Phone support: 8am - 6pm EST

Chat support: 8am - 6pm EST

Saturday and Sunday

10/12 - 10/13

Chat support: 10am - 6pm EST

Monday 

October 14th

Phone support: 8am - 6pm EST

Chat support: 8am - 6pm EST

Tuesday

October 15th

Phone support: 8am - 8pm ET

Chat support: 8am - 10pm ET

Common Q/As around filing Deadline and extensions

• What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
• How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
• Can I stop an e-file after it has been transmitted?

Find answers to your other questions in our Knowledge Base.

State News: North Carolina Delay in Partnership Acknowledgements

 Please read this important message from the North Carolina Department of Revenue.

We are experiencing technical difficulties with the Partnership gateway. Therefore, acknowledging TY23 partnership submissions is currently delayed. We will notify you once this issue has been resolved.

We sincerely apologize for the inconvenience.

Refunds Today: Scheduled Maintenance Tonight

 In preparation for the upcoming Tax season, The Refunds Today team will be performing scheduled maintenance and routine testing on the date(s)/time(s) below.

Several systems will be impacted and may be unavailable during these maintenance windows.

Tuesday, September 24th, 10PM ET -- Wednesday, September 25th, 6AM ET 

• Systems Impacted: E-File, Central Office Manager (COM), Bank Enrollments, 

We apologize for the inconvenience and appreciate your patience as we continue to enhance our systems to offer you the best experience possible. 

Client Accounting Suite/Premier (CAS/P) version 23.5 is available

The 23.5 version of CAS/P is now available from the Solution Center or via the auto-update feature in CAS/P. It includes the following regulatory updates.

Regulatory Updates

The following regulatory information is now available for Client Accounting Suite and Client Accounting Suite Premier:

• 2024 State Withholding Rates - The following state withholding calculations have been updated for 2024:

• Arkansas
• Georgia
• Iowa
• Kansas
• Note:  As other states change their rates for 2024, we will provide updates on the support website.

*Resolved* State News: Ohio MeF Processing and Acknowledgement Delay

*Resolved*

The Ohio Department of Taxation has resolved this issue.

*******

Please review the below message from the Ohio Department of Taxation.

MeF transmissions - processing and acknowledgement delay

Ohio is experiencing a delay of processing MeF transmissions and sending acknowledgements for all electronically filed Ohio taxes (Individual Income Tax, Muni, PTE/Fiduciary) as of today. We will communicate when this has been corrected.

Coming Soon: Multi Factor Authentication

As you may have heard, the IRS has released Multi Factor Authentication (MFA) requirements that will be enabled with software release ahead of Tax Season 2025.

Beginning later this year, MFA will now be required to enhance the security of your accounts. By adding an extra layer of protection, MFA helps ensure that only you can access your information. This change is part of our commitment to safeguarding your data and providing a more secure online experience. View the KBA to learn more.

State News: North Dakota Partnership MeF Reject F58-001 on Sept. 9th and 10th

Please review the below message from the North Dakota Office of State Tax Commissioner

Partnership MeF Rejects

On Sept. 9th a change in our production environment inadvertently caused business rule F58-001 to fail on all submissions. This rule compares the FEIN on the federal return to the state. A fix was implemented at 1:08 pm today to correct this issue.

Please recreate and retransmit any returns that received this reject.