California Extended System Maintenance: 10/29-10/31

California Extended System Maintenance: Friday, October 29, 2021 between 5:30 PM PT to Sunday, October 31, 2021 9:30 PM PT.

On October 27, 2021 at 12:30 PM CT, the State of California Franchise Tax Board (FTB) announced it will be performing system maintenance beginning Friday, October 29, 2021 5:30 PM PT to Sunday, October 31, 2021 9:30 PM PT. All FTB IT services, including SWIFT, will be unavailable during this timeframe.

The State of California FTB recommends retrieving any outstanding acknowledgement and receipt files prior to the start of the maintenance window and holding all transmissions until after the maintenance timeframe is completed.

Should you experience any issues with transmission processing or receipt/acknowledge retrieval after the maintenance window timeframe or have any questions, please contact the California e-file coordinator at e-file.coordinator@ftb.ca.gov.

North Carolina Corporate Acknowledgement Delays

 On 10/21/21 at 11:39 AM EST, the North Carolina Department of Revenue (NCDOR) informed us they are experiencing technical difficulties with the Corporate gateway. According to NCDOR, submissions that were submitted between 10/12/21 – 10/15/21 are delayed. NCDOR uses the Electronic Postmark date when considering a return as timely filed.  No returns will be considered late if the Electronic Postmark date is on or before 10/15/21. NCDOR hopes to have all submissions acknowledged as soon as possible. If you have any additional questions, you should contact the NCDOR directly at nctaxefile@ncdor.gov or 919-814-1500.

2022 PTIN Renewal Season

Preparer Tax Identification Number (PTIN) renewal season is underway for all return preparers for 2022, as is participation in the Annual Filing Season Program (AFSP) for 2022.

The IRS Return Preparer Office RPO will be sending info to all PTIN holders over the next few days.

To promote Annual Filing Season Program participation, the IRS RPO has sent messages to non-credentialed PTIN holders.

More information about PTINs can be found at www.irs.gov/ptin and more info about AFSP is at www.irs.gov/tax-professionals/annual-filing-season-program.

Important information for 2021 TN 250 and TN 251 forms

Now that you have filed your 2020 TN 250, please remember that the Hall Income Tax is repealed as of January 1,2021.  As a result the TN 250 and TN 251 will not be available in the 2021 tax software.

For more information see:  Hall Income Tax

* Resolved * Ohio Individual MeF - Processing Delay 10/14/21 - 10/15/21

*** Resolved ***

The Ohio Department of Taxation has sent the following announcement.

Ohio has experienced some technical issues that delayed the processing of submissions and acknowledgements from the evening of 10/14 and forward. Our tech team is correcting the issue and expects to have the issue resolved later this evening(10/15). We will provide further updates as we receive them.

Extended Scheduled Maintenance

Scheduled Maintenance for October 22 - October 24, 2021

A planned maintenance event will take place from 10 p.m. Eastern, Friday, October 22nd through 10 p.m. Eastern, Sunday, October 24th.

During this time, access to product and support resources will be limited while we complete this work. The support site will display a maintenance page, not allowing login or use of any pages/tools.

Impacted Systems and How They May Affect You:

• Electronic Filing Center: You will be unable to transmit returns or receive acknowledgements.
• TaxWise Online and InterviewPLUS: access to the web application will not be available.
• TaxWise Solution Center and COM site: support tools and information will not be available
• Online Ordering: 2021 renewals and new product purchases will not be available
• PPR Ordering: the PPR system will not be available for orders or downloads 

Minnesota MeF Scheduled Maintenance

 The Minnesota Department of Revenue has sent the following announcement.

e-Services and other online services unavailable Friday, October 8

Due to scheduled maintenance, our e-Services system and other online services will be unavailable Friday, October 8 from 4:30 p.m. to midnight. This includes Where’s My Refund? and the Property Tax Refund Online Filing System. Regular deadlines for filing and paying taxes still apply. Please plan accordingly. We apologize for the inconvenience.

*Resolved* New York Reject Code R0170

***Resolved***

On 10/8/21 at 3:37 PM, we received communication from the State of New York (NYS) reporting a temporary fix which resolved the R0170 reject. According the NYS, you can now resume transmitting returns, and NYS will resume pulling from the IRS previously transmitted returns. For returns in Rejected status for R0170, recreate the e-file and retransmit the return. Returns already in Transmitted status will be acknowledged when NYS pulls the files and processes them.

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***Update***

On 10/6/21 at 3:15 PM EST we received communications from the State of New York (NYS) with an updated status about eFile returns. Currently, NYS is not pulling e-file returns due to an issue with the SSNValidation Status between the NYS and the IRS. This issue results in rejected returns with a Reject code of R0170. We will update you as we receive new information from the State of New York or the IRS. Please hold these returns and do not re-submit them until we receive additional guidance.

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We are aware of an issue impacting 1040 New York State returns. We have contacted The State of New York who is examining the issue. Please hold these returns and do not re-submit them until we receive additional guidance from the State of New York. 

Error Message:  R0170 - The primary SSN/ITIN was either invalid, or could not be verified

*Resolved* Intermittent Slowness

Service has been restored.  

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On October 4, 2021 at 8:15 AM EST, some TaxWise customers are experience intermittent slowness including e-filing and online check printing.

Thank you for your patience as our team investigates.

Social Security Administration announces important changes for filing 2021 W2s

 

• Due Date
• Tax Year 2021 wage reports must be filed with the Social Security Administration by February 1, 2022.

• The Taxpayer First Act mandates electronic filing of IRS forms including W-2s.
• In 2022* if you send 100 or more W-2s to SSA, you have to file them electronically
• In 2023* that limit is lowered to 10
• See the Taxpayer First Act page for more information including options to file for free
• See IRS Taxpayer First Act Provisions, IRS Modernization, Electronic Filing of Returns (Section 2301) 

               *Pending IRS issuing final regulations.

• Changes have been made to the Wage File Upload process.
• Files will be processed in real-time, and you will get results right away of either Success or Reject.
• If your file is rejected, the SSA will now provide the errors right on the screen.
• You will not receive a Wage File Identifier (WFID) until you have fixed the errors, resubmitted the file, and it passes all edits.
• For more information
• Read the tutorial
• View the infographic
• View the video
• Read the training package

Note:  Files created with Payroll Compliance Reporting or W2/1099 are in EFW2 format.