There is a Transcript Delivery System (TDS) programming issue impacting business taxpayers who reported information related to COVID-19 employment tax relief on Form 941.
Account
Transcripts requested for Form 941 for all quarters in Tax Year 2021 may not
generate properly. Transcripts are not being delivered to the Secure Object
Repository (SOR) Mailbox for e-Services users. When viewing the transcript
online, a message will display on the transcript indicating TDS has encountered
an unrecoverable error processing the request. With the Postal Mail delivery
method, no transcript is mailed.
As
the Record of Account Transcript is a combination of the Tax Return and Account
Transcripts, the Record of Account Transcript is also impacted and can display
a message of “No record of return filed.”
IRS
Customer Service Representatives are also unable to obtain these transcripts.
