There is a known issue with TaxWise Online creating an extension e-file with $0 income. The TaxWise team is working on the issue.
The current Workaround can be found via this Knowledgebase Article:
Monday, April 17, 2023
Reminder: Taxwise Online Unable to create extension e-file for 4868/2350 extension with $0 income
The current Workaround can be found via this Knowledgebase Article:
Friday, April 14, 2023
Reminder: Taxwise Online Unable to create extension e-file for 4868/2350 extension with $0 income
There is a known issue with TaxWise Online creating an extension e-file with $0 income. The TaxWise team is working on the issue.
The current Workaround can be found via this Knowledgebase Article:
IRS Update: Clarification around timestamps and e-file
As the deadline for Tax Year 2022 approaches, the IRS has sent a reminder about timestamps and e-file.
For additional information, please reference Form 4163.
************************************************************************************************
Will the timestamp placed in the e-file header be honored as timely filed even if we don’t transmit the return until the next day due to transmission issues, delays or a system outage?
Per Publication 4163, 3.28 Electronic Postmark: If an electronic postmark is created on or before a prescribed deadline for filing, but the return is received by the IRS after the deadline, the return will be treated as filed on the electronic postmark date, if received within two (2) days of the electronic postmark. For a return to be treated as filed on the electronic postmark date, all requirements for signing the return must be met. If a return is rejected, a corrected return must be filed in accordance with the rules for timely filing corrected returns after rejection.
In the event that a customer had payment information included in the e-file, they are receiving rejections saying that the payment date no longer matches the filing date. Will they penalized for the payment date being late given they have to adjust it and re-file?
Per Publication 4163, when a return is rejected on the due date it is recommended the Electronic Funds Withdrawal payment not be transmitted with the return; another payment option should be used. The payment will be applied with the due date of the receipt and not any original electronic post marks. In general, a tax preparation company’s system failures does not constitute reasonable cause relief of failure to file penalties. Filers need to make every effort to file a complete return or extension by the deadline. Please refer to the following page: Penalty Relief for Reasonable Cause | Internal Revenue Service (irs.gov
UPDATE: The 2022 Filing Deadline is nearly here
The 2022 filing season deadline is almost here: Tuesday April 18th, Midnight is the filing deadline.
Support Hours
The Refunds Today Support team will be available the following days/hours thru the April 18th Deadline:
- Friday, April 14: 8am - 7pm ET
- Saturday, April 15: 10am - 6pm ET
- Sunday, April 16: 10am - 6pm ET
- Monday, April 17: 8am - 7pm ET
- Tuesday, April 18(Deadline): 8am - Midnight ET
Processing Times
Please remember, the processing volume at the IRS will increase daily as hte deadline approaches. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.
This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.
Common Q/As around filing Deadline and extensions
Taxwise State extensions
- What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
- How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
- Do I have to e-file an extension for the state?
Many states do not require a separate form for extensions if the Federal extension form is filed. TaxWise supports electronic filing for some state extensions. If TaxWise does not support e-filing of the state extension, it must be mailed.Find answers to your other questions in our Knowledge Base.
Support
Please feel free to Contact Us online if you have any questions.
- Chat at SFS TaxWise Chat (cch.com)
- Open a Support case
- Select the option that best describes your issue and complete all applicable information. Our support team will research your issue or question and contact you with an answer.
Thursday, April 13, 2023
Georgia - Delayed Acknowledgements
The Georgia Department of Revenue has informed us that they are experiencing a delay in sending acknowledgements. They are working to resolve this issue.
No action is required by you.Click here for instructions on Checking Return Status.
Support
Please feel free to Contact Us online if you have any questions.
- Chat at SFS TaxWise Chat (cch.com)
- Open a Support case
- Select the option that best describes your issue and complete all applicable information. Our support team will research your issue or question and contact you with an answer.
Monday, April 10, 2023
Reminder: 2022 Filing Deadline Countdown is 8 days away
The 2022 filing season deadline is around the corner...
Tuesday April 18th, Midnight is the filing deadline.
Things to Know:
Processing Times
As we near the deadline, please remember, the processing volume at the IRS will increase daily. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.
This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.
Common Q/As around filing Deadline and extensions
Taxwise State extensions
- What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
- How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
- Do I have to e-file an extension for the state?
Many states do not require a separate form for extensions if the Federal extension form is filed. TaxWise supports electronic filing for some state extensions. If TaxWise does not support e-filing of the state extension, it must be mailed.Find answers to your other questions in our Knowledge Base.
Support
Please feel free to Contact Us online if you have any questions.
- Chat at SFS TaxWise Chat (cch.com)
- Open a Support case
- Select the option that best describes your issue and complete all applicable information. Our support team will research your issue or question and contact you with an answer.
Monday, April 3, 2023
Urgent: 2022 Filing Deadline Countdown has begun...
The 2022 filing season is coming to a close...Tuesday April 18th, Midnight is the filing deadline.
As the April 18 midnight deadline approaches, the processing volume at the IRS will increase daily. Both return volume and return size will affect processing time. While you are accustomed to receiving your Federal acknowledgements within a one hour time-frame, that turnaround time will increase as the deadline approaches. You may see your acknowledgements take from 2 to 4 hours, and possibly longer.
This is why we suggest that you send returns periodically throughout the day. This will help spread out the volume and also help eliminate some of the 'deadline rush' which also impacts IRS processing.
Common Q/As around filing Deadline and extensions
Find answers to your other questions in our Knowledge Base.
- What is the latest time I can still electronically file a return on the day of deadline and still be considered timely filed?
- How do I unlink the state return from the federal so that I don’t have to wait for the federal acceptance before I can file my state?
- Do I have to e-file an extension for the state?
Support
Please feel free to Contact Us online if you have any questions.
- Chat at SFS TaxWise Chat (cch.com)
- Open a Support case
- Select the option that best describes your issue and complete all applicable information. Our support team will research your issue or question and contact you with an answer.
Subscribe to:
Posts (Atom)